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334-270-0100
3001 Zelda Road, Suite 100
Montgomery, Alabama 36106

Collector

Match Staffing Published: November 28, 2015

Description

COLLECTORS

Responsibilities

  • Handles inbound and outbound collection calls in a fast-paced environment on an automated dialer for a variety of healthcare clients.
  • Complies with all applicable regulations, policies, and guidelines, concerning privacy and security of healthcare information, including HIPPA regulations.
  • Search for insurance or third party liability coverage that may be applicable.
  • Listens and responds to callers with an appropriate level of urgency.
  • Provide itemized bills, financial assistance applications, and other documents as requested and permitted under client policies.
  • Meets daily, weekly, and monthly productivity and collection goals consistently.

 

Requirements

  • One to three years’ experience in either healthcare, collections or call centerExcellent computer, typing, math and customer service skills
  • Efficiently work in a fast paced environment and use basic office equipment and calculator
  • Prefer experience with medical insurance carriers, medical terminology, or coding
  • Personal credit will be reviewed.
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